🚚 Shipping, Returns & Our Promise

At The Garcia's Designs, every order is made with care and created just for you. We appreciate you choosing our small family business and are committed to providing high-quality custom products you'll love.

❤️ Made Just for You

Every item is custom-made to order in our studio. We don't stock pre-made inventory—your product is professionally designed, printed, and carefully inspected after your order is placed to ensure the highest quality.

Because each order is personalized or made specifically for you, processing begins once your purchase is confirmed.

✨ Processing Time

We carefully prepare every order before it ships.

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  Processing Time: 2–4 business days
  

Please note that processing times may be slightly longer during holidays, peak seasons, or periods of high order volume. If there is a significant delay, we'll keep you updated.

📦 Shipping & Delivery

🇺🇸 United States

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  Shipping Time: 3–7 business days
  
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  Ships via USPS or UPS
  
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  Tracking included with every order
  

🌎 International Orders

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  Shipping Time: 7–21 business days
  
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  Delivery times may vary due to customs processing and local postal services.
  
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  Customers are responsible for any applicable customs fees, duties, or import taxes.
  

📍 Track Your Order

As soon as your order ships, you'll receive an email containing your tracking information so you can follow your package every step of the way.

⚡ Need Your Order Faster?

Need your order for a birthday, reunion, game day, holiday, or special event?

Contact us before placing your order, and we'll do our best to accommodate your timeline whenever possible.

❤️ Our Promise to You

We take pride in every product we create.

If your order arrives:

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  Damaged
  
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  Defective
  
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  Incorrect due to our error
  

Please contact us within 7 days of delivery with photos of the item and packaging. We'll gladly replace the item or provide an appropriate solution at no additional cost.

Your satisfaction is important to us, and we're committed to making things right.

🔄 Returns & Exchanges

Because every product is custom-made and personalized, we cannot accept returns or exchanges for:

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  Incorrect size selected by the customer
  
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  Change of mind
  
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  Incorrect personalization or spelling submitted with the order
  
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  Color preference or buyer's remorse
  

Please review all personalization details, sizes, and shipping information carefully before placing your order.

If we made a mistake with your order, we'll make it right.